Breeza Home
Version of October 15, 2026 · Plain language, on purpose. This is the whole agreement between you and Breeza Home.
You see your price before we ask your name. We show you what happens if plans change, both yours and ours. Nothing here is hidden in small print, because there is no small print.
The price on the calculator is the price on your card after each clean. It covers kitchen, bathrooms, bedrooms and floors, steam cleaning of showers, tile and kitchen, our 60-point checklist and the free re-clean. Extras are $19 each, only when you choose them. There is no joining fee, no booking fee, no fuel fee.
Your price is based on the bedrooms and bathrooms you enter. If your home is bigger than you told us, your crew will let you know on the first visit and we move you to the right size before the next one, never on the day.
If prices ever change, we tell you at least 30 days before, and members keep their member price until their six months end.
Inside 24 hours, we ask for half the visit price. Your two crew members kept that morning or afternoon for you, and we pay them for it. You are never charged the full price for a visit that did not happen.
| When you tell us | What happens |
|---|---|
| More than 24 hours before | Free. Move it to any open day. |
| Less than 24 hours before | Half the visit price. The crew is paid for the held slot. |
| Crew arrives and cannot get in | Counts as a cancellation inside 24 hours. See "Getting in" below. |
Sick, an emergency, a family thing? Text us. We are people, and a first late cancellation is forgiven, every time.
Crews get sick too. If your crew cannot come, we tell you the moment we know, and you choose:
You are never charged for a visit that did not happen. If we cancel on you inside 24 hours, that rescheduled visit is $20 off, because the 24-hour rule applies to us as well.
You do not need to be home. Leave a gate code, a lockbox or a key arrangement in your booking, and tell us where to park. If the crew arrives and cannot get in, they call and text you and wait 20 minutes. After that the visit counts as a cancellation inside 24 hours, half the price, and we reschedule you free.
We arrive in a shift window (morning, midday or afternoon). Your crew texts a live ETA when they leave the previous home. If we are late beyond the window, that visit is 20% off, automatically.
If anything is not right, tell us within 48 hours of the visit, with a photo if you can. Your crew comes back and fixes it free, or we credit your account. Your word is enough.
Every Breeza crew is background-checked, identity-verified and insured, and Breeza carries its own coverage on every booking. If something breaks, tell us within 48 hours and we repair or replace it. Please put away irreplaceable items, and tell us about anything fragile or valuable in the booking notes.
After your first booking you get a secure link to add your card. The card secures your bookings; it is charged only after each clean, for the price you saw, plus any extras you added for that visit. You get a receipt by text and email the same day.
Tips are optional, go 100% to your crew, and are added in My Breeza. If a charge ever looks wrong, text or email us before calling your bank: we fix it the same day.
When you book, you tick that you have read this policy and type your full name. That typed name is your electronic signature under the U.S. E-SIGN Act. We store it with the date, time and the version of this page, and we email you a copy. You can ask for a copy at any time at hello@breezahome.com.
If we change this policy we email you the new version at least 30 days before it applies, and nothing changes for visits already booked.
Your details are used only to run your cleanings and are never sold or shared. Florida law applies. If we ever disagree, we talk first; most things are fixed with one text.